Randy Breneman | Tuesday, August 1, 2017
How can your handyman business prosper in an increasingly digital world? In this article, we’ll discuss what field service software and technology can do to improve your handyman business and operations, from accounting and invoicing to scheduling and dispatch.
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Randy Breneman | Monday, July 31, 2017
Update 99 overhauls and improves time tracking in both Smart Service and iFleet. Read on to learn about the new system!
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Randy Breneman | Monday, July 24, 2017
Advertising sets up the foundation for success in any business, encompassing many tactics, schools of thought, and skill sets. In the HVAC industry, the most effective advertising is strategic, proactive, and repetitive. Taking advantage of unique HVAC advertising concepts and transforming them into an effective campaign—a long-term process with a lot of trial and error—can sustain and grow your business for years to come.
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Randy Breneman | Thursday, July 6, 2017
In any industry, customer opinion counts. With so many avenues available online for customers to leave reviews of companies, some doubtlessly exist for your company. This creates an opportunity to respond to what consumers say about your organization. Online reviews represent a tremendous avenue for businesses to get feedback and acknowledge the needs of their customers.
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Randy Breneman | Wednesday, June 21, 2017
Field service software is an investment you make in your company, so you should make sure you get the most out of the experience. Consider ROI when weighing the costs and benefits of integrating your company with field service software. Your software should help with all aspects of your business, from scheduling and dispatching technicians to invoicing and taking payments in the field.
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Randy Breneman | Monday, June 5, 2017
The team at Smart Service works long and hard to make our software an effective and invaluable tool, and we like to see that work recognized from time to time. Last week, the field service software authority Software Advice recognized Smart Service as a top option amongst over 400 peers.
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Randy Breneman | Thursday, June 1, 2017
In this day and age, the online presence of your company is more important than ever. More and more potential customers make their decisions solely based on online research and what they see on a company’s website, without ever making direct contact with the seller before making their choice. This recent shift in the way your potential customers research and shop makes your field service company website of the utmost importance. Whether through field service software that your business utilizes throughout the work day or through your website that you use to bring in leads, the technology behind your field service company carries more importance than ever. Below we will highlight the three major points that any field service company website needs to consider for success.
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Randy Breneman | Tuesday, May 30, 2017
Every business decision and opportunity you encounter boil down to whether the outcome will help your company or not. As a small business owner of a plumbing company, you often look at these decisions more critically than a franchise business or large company would. You must analyze every purchase you make or service you offer to ensure it will help you grow your business, not keep it stagnant or hurt it. Every business owner has their own keys to success or tried and true tricks to make their company grow, but almost every owner will agree that running an efficient company forms the backbone of their success. Many routes lead to improved efficiency, but field service software has proven itself time and time again as most cost-effective way to streamline business processes for an efficient, profitable company. Field service software integrates with every facet of your plumbing business to truly help it grow.
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Randy Breneman | Thursday, May 25, 2017
Business owners constantly look to grow their businesses with new and improved advertising strategies. Many like the idea of introducing a brand in a place with an engaged target audience. For this reason, many companies turn to Facebook, the popular social media platform, as an effective marketing tool. Numerous possibilities exist for promoting your field service business within Facebook, a platform that almost one-third of adults interact with regularly.
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Randy Breneman | Tuesday, May 23, 2017
If a company isn’t flourishing, it’s declining. This truth comes as a harsh one for some business owners. The key to furthering your organization is to think aggressively, be proactive in your sales, and operate diligently with customer service. In one area or another, your company must constantly push forward.
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