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Randy Breneman

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Bar Code Scanning Software Provides Easy Access to Your Service History

Bar Code Scanning Software
Randy Breneman | Wednesday, August 5, 2020

Bar code scanning software will help your team quickly and efficiently store and reference equipment information.

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Handling Angry Customers in the Field Service Industry

Learn to deal with angry customers in the field service industry.
Randy Breneman | Wednesday, August 5, 2020

As a business owner or customer service representative, you need a strategy to fall back on when dealing with upset customers.

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Plumber Uniforms: Do you need one?

Plumbing Technician Uniform
Randy Breneman | Tuesday, August 4, 2020

Put your best foot forward with a high-quality, professional plumber uniform.

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The Basics of HVAC Networking

HVAC Networking Basics
Randy Breneman | Monday, August 3, 2020

Networking skills can help you position your HVAC business to thrive.

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Get Help in Smart Service and iFleet

Get Smart Service support faster!
Randy Breneman | Monday, August 3, 2020

Start submitting support requests in Smart Service and iFleet. Get help faster!

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The Essential Handyman Tools List

Handyman Tools List
Randy Breneman | Wednesday, July 29, 2020

The right handyman tools help you handle anything the day throws your way.

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SBA Extends Paycheck Protection Program: What You Need to Know

The SBA has extended the Paycheck Protection Program.
Randy Breneman | Wednesday, July 22, 2020

You now have until August 8, 2020 to apply for funds.

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Square is Withholding Money From Small Businesses: What You Need to Know

Square is withholding money from small businesses.
Randy Breneman | Tuesday, July 21, 2020

Square has placed “reserves” on a number of accounts, crippling businesses. Take steps to protect your income now.

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Update 107: Access Runtime Update, Improved Control Over Re-sending Jobs

Smart Service Update 107
Randy Breneman | Friday, July 17, 2020

Smart Service Update 107 updates Access Runtime and offers a whole slew of new features.

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Training Technicians to Make Sales

Teaching Your Technicians Sales Techniques
Randy Breneman | Thursday, July 16, 2020

If you can get your techs to become competent sales people, you can boost your average ticket price exponentially.

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