As the Smart Service Marketing Manager, Ben manages the Smart Service website, occasionally contributing an article or two to the blog. Off the clock, Ben enjoys film-making, basketball, and cats.
Smart Service has been helping field service companies streamline their operations and increase efficiency for over twenty years. We pride ourselves on keeping our software reasonably priced to maintain our ability to help companies of every shape and size. We’ll even help companies secure financing to help them get up and running more quickly. For these reasons we’re very pleased to announce our latest award.
Read More
For most businesses, a software purchase marks a major change in operations. If mishandled, these transitions can induce stress and end in tears. This is exactly why the Smart Service team holds your hand through the implementation process. It’s important to us that our customers get up and running smoothly, so we’ve designed the following series of steps to make sure every customer hits the ground running.
Read More
Upgrading to an enterprise software system is a major decision for any company. Before taking this leap of faith, it helps to hear from someone who has stood on the same precipice. Sears Heating & Cooling represents one such entity, and we’re pleased today to offer their story.
Read More
We all love the cloud, but over reliance can be a recipe for disaster.
Read More
At My Service Depot, we continually strive to improve our products. That’s why we’re particularly proud of Smart Service update 94. In terms of enhancements and improvements, this release marks one of our biggest ever. So, let’s dive right in and look at the highlights!
Read More
Field sales is a tough racket. With all the travel, appointments, forms, and presentation materials, keeping things organized can sometimes feel like a lost cause.
Read More
Here at My Service Depot, we’re always seeking ways to improve our field service software and give our loyal customers more bang for their buck. That’s why we’re particularly proud of our latest iFleet development: customer pre-notifications.
Read More
Winter has officially arrived! Right now every one of your customers is struggling to weigh their personal comfort against their desire to avoid bankruptcy when the heating bill arrives. As an HVAC professional, you know that a programmable thermostat can go a long way towards establishing this balance. But how do you convince your customers to bite? Well, this handy infographic might help! To view the infographic, simply click the image below. To download the infographic, right click the image and select “Save link as…” You’re welcome to share this infographic with your customers, print it out, and distribute it in whatever way you’d like. Be sure to bookmark our blog for more helpful business tips!
Read More
Many older Windows machines struggle to launch the SQL service required to use Smart Service after powering on or rebooting. Usually this happens when a computer or server’s startup process becomes too complex. A machine that attempts to start too many processes after booting will sometimes fail to launch all of them properly. Fortunately, there’s a simple series of steps to follow if this issue is affecting your Smart Service experience. 1. Open the start menu. 2. In the search bar, type “services.msc.” An item marked “services” will appear with a gear icon next to it. Click on this item. 3. In the resulting Services window, scroll down until you find “Sql Server (SMARTSERVICE)” 4. The status column will indicate […]
Read More
Spring! The time of flowers, rain, and the constant battle between the heater and the AC. Here are some other solutions to warm your home.
Read More